Outlook + Blackbaud CRM Integration

By: Ben Lambert

Posted on: June 19, 2012

As I’ve mentioned before, every piece of functionality available in Blackbaud CRM (or any Infinity-based application), is exposed via a web service.  This makes integration with other applications VERY approachable…even fun! In this post, I’ll demonstrate how to build an AddIn for Microsoft Outlook that adds some useful functionality by driving the web services exposed by BBEC.  The full code for this sample will be uploaded as an attachment to this post. This AddIn will do the following: Add a menu item to the Inbox context menu that will add the selected email’s body as an interaction to the... Read More
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